Patient Information

General Patient Information

Welcome to the Atikokan General Hospital


Our organization is dedicated to providing you with the highest quality care possible. The following information outlines our services and provides information you will find helpful during your stay.

The Atikokan General Hospital nursing services provides 24 hour nursing care. Your Nurse is your main contact with the rest of the health care team; therefore, it is very important that you feel free to discuss your concerns about your care and any changes in your condition with the nursing staff. They will communicate your concerns to other members of the team to ensure all your needs are addressed.

Information for In-Patients



Laboratory and Diagnostic Imaging


Our Lab, X-ray and Ultrasound services are available 24 hours a day as needed. Routine blood work is done before breakfast. MRI, CT and other advanced testing will be ordered by your physician and will be done in Thunder Bay or other centre.

Community CounsellinG


Counselling services are provided in the areas of mental health counselling, drug and alcohol addictions, gambling addictions, and seniors’ counselling

Rehabilitation Services


The hospital services include Physiotherapy and Occupational Therapy. These services will be ordered by your physician should you require them. The Rehabilitation Department is staffed Monday to Friday. Nursing staff can assist patients with their therapy on weekends as directed by the therapist.

Ambulance Services


The Rainy River District Social Services Administration Board provides district-wide 24-hour ambulance access. All attendants are Primary Care Paramedics and certified in defibrillation and symptom relief.

What to Bring to the Hospital


It is important to bring an accurate list of prescription, non-prescription and dietary supplements that you take on a regular basis.

  • Current medications
  • Health card
  • Personal hygiene supplies
  • Nightgown, PJs, robe and slippers with a non-slip sole
  • Personal pillows if desired

What Not to Bring to the Hospital


Valuables e.g. cash, jewellery.

The hospital is not responsible for the loss of any personal items during your stay.

Bed Times


Proper rest and sleep are important to your recovery. We ask that in the interest of providing an environment that promotes recovery, TVs be turned off at 11:00 pm if you are sharing a room.



The TVs are provided free of charge. The cable services are donated by the Legion Ladies Auxiliary.



Local telephone services are provided free of charge by dialling 9 to obtain an outside line. Long distance is available by calling card or collect call. Special telephone unit available for hearing impaired patients.

Internet Services


Available on request.

Dietary Services


Meal times are 8:00 am, noon and 5:00 pm. Special diets are ordered by your physician according to medical needs. The Dietary staff will ask you your meal choices in the afternoon for the following day’s meals. Please discuss any special needs with the Dietary or nursing staff.

Visiting Hours


While Atikokan General Hospital has no formal visiting hours, with the exception of palliative care patients, it is recommended that family and friends visit for short periods between the hours of 1:00 pm and 8:30 pm to ensure that there is adequate time for care and rest and patient/resident privacy is maintained.

Communicating with patients / Residents


To contact a patient or resident in Atikokan General Hospital, call (807) 597-4215 and ask for the patient/resident room extension; then you can call the room directly.

Friends and family members are now able to contact their loved ones by email at Messages will be printed and delivered to the patient or resident.

If you wish to communicate with your loved one by Skype, please contact a hospital staff member in the unit (Acute Care –Ext 312; Extended Care – 343) at (807) 597-4215 to arrange it.

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